New Users
1. Click Register on the homepage or at the top right corner of any Avicii page
2. Enter your email address and wait for the Avicii verification message
3. Once you receive the verification message, set and confirm your login password
4. Enter your name and confirm, then start shopping!
Note: Make sure you enter the correct email address, and donât forget to check your junk or spam folder if you donât receive the verification email.
To sign into your account, please make sure you enter the correct registered email address (or Member ID) and password. Your password is case sensitive, so please check if your keyboardâs Caps Lock light is on and also make sure there are no extra blank spaces in the password. Other solutions may include:
1. Delete cookies or change your browser
2. Try the Password Retrieval process
3. If you encounter an error message saying, âSorry, you are not authorized to sign into this accountâ, please contact our customer service team
Note: check your email inbox. You may have missed important information regarding your account.
To cancel your account, please follow the steps below:
Step 1: Sign into AviciiÂ
Step 2: Click Account, then Edit Member Profile
Step 3: Click Deactivate Account and fill in the enquired information
Note: once you have deactivated your account, you will still be able to track information on your previous orders.
There are many reasons for your account to be unavailable, such as:
1. Self-deactivation. In this case, we suggest you register a new account
2. Deactivated due to trading rules violation
3. Due to security reasons, we temporarily locked your account to protect your information.
Note: check your email inbox. You may have missed important information regarding your account
To no longer receive our emails, please go to our website and follow the steps below:
1. Sign in to My Avicii, click Account, then remove it.
2. Send us a message through our email address
Please note, that some important emails, such as dispute notifications, cannot be canceled.